人角：Pamela Litka和Nabil Mofti的服务采访

这服务组织is a key enabler to the transformation the内华达州弯曲业务正在经历。新组织旨在具有以客户为中心的心态。这种增长心态有助于我们了解客户的运营需求和挑战。我们的策略是与产品管理团队一起推动新技术和解决方案，而我们的区域团队继续以安全性，质量和完整性来确保最佳班级执行。由帕梅拉·莱特卡（Pamela Litka）撰写的Nabil Mofti服务执行经理Nabil Mofti服务执行经理的最新观点。

帕梅拉：

纳比尔，请告诉我你自己。

纳比尔：

I am, above all else, a family man. I am a husband and father of two; a girl who’s 9 and a boy who is 2 years old. If I am not working, I am certainly spending time with them; whether that’s playing, helping with homework or some other family related activities. I mention this because that is the same spirit I try to instill in my teams at work; we are a family. That means we will work together, help each other out, have fun, but also be honest with one another, hold each other accountable and help each other to grow and develop.

帕梅拉：

告诉我们更多有关您的职业旅程的信息。

纳比尔：

After graduating as an Electrical Engineer in 1997 and completing a one-year military service, I joined my first job as an electrical and instrumentation engineer with an international EPC building refineries, gas and petrochemical plants. As a fresh graduate, the two years of field work in this domain enriched my expertise in the oil and gas industry and groomed my leadership skills to drive execution. In 2000, my career journey commenced when I joined the Bently Nevada as a system and instrumentation engineer. I was responsible for installing, commissioning and optimizing 3300 & 3500 hardware systems along with the condition monitoring software Data Manager 2000 and System1. In 2008, I joined GE Power Services Team for couple of years to diversify my OEM experience around maintenance and outage planning of GTs, STs and Generators then returned back to the roots in Bently Nevada. I spent most of my career between services and commercial leadership roles developing local footprint and expertise that continue to deliver flawless execution while partnering with key customers to enhance plant reliability, minimize unplanned time and decrease maintenance cost.

帕梅拉：

请与我们分享BN服务通过服务负责人的镜头进行重组？

纳比尔：

服务组织是内华达州贝恩瓦达业务正在进行的转型的关键推动者。新组织旨在具有以客户为中心的心态。这种增长心态有助于我们了解客户的运营挑战和需求，因此我们可以与产品管理团队一起推动新技术和解决方案，而我们的区域团队继续以安全，质量和正直确保课堂执行最佳

我们将通过关注四个增长支柱来实现这一目标

1. Regional organizations that partner with customers to support their operations and deliver flawless execution
2. 通过改编新技术，可以推动标准化，最佳实践和卓越的COE结构
3. 培训功能可以增强内部技能和能力，并通过最新的标准，实践和交付方法翻新客户培训……电子学习，虚拟教室等…
4. Technology arm that focuses on the future and accelerate the deployment of innovative services that help our customers to improve safety, reliability and productivity of their operations.

帕梅拉：

What is unique about Bently Nevada Services?

纳比尔：

主要区别者之一内华达州的弯曲一直是我们与客户合作提高团队能力并推动其关键旋转设备的预测机械分析和状况监测的能力。在我们继续建立基础并扩大我们的全球足迹以及其他RM＆D中心的同时；我们正在投资于Orbit60，Ranger Pro，Digital Security，Berthe Host和System 1等技术，并具有预测分析和决策支持功能。这将丰富我们在石油和天然气行业的企业层面以及发电，可再生能源，水和其他行业的企业水平上为客户提供条件监控和资产管理方面的客户的能力。

帕梅拉：

您看到哪些团队立即与您的愿景前进？

纳比尔：

鉴于我之前提到的四个增长支柱，我想说的合作团队最大的领域是技术和产品管理团队，以增强我们的软件功能，数字安全产品，并使我们的诊断和状况监测功能多样化。继续投资于我们的投资组合和技术是我们持续成功的关键要素！

帕梅拉：

奔跑的服务如何应对19009年的大流行？

纳比尔：

Not being able to access customer sites meant that we’ve had to rely– and even expand – our remote capabilities; whether in technical support, customer training, or remote monitoring to help in maintaining and optimizing the systems and assessing the health of critical assets. The Services teams across the board adapted to the new situation extremely well. I am personally proud of the way they responded, and we’ve had several important wins over the past few months that we will certainly build for future growth.

帕梅拉：

So, bringing it back home, why Bently Nevada Services?

纳比尔：

内华达州弯曲服务is a known franchise for delivering best-in-class solutions and services in the field of machinery protection and condition monitoring. It is always great to be back home and be with the family where I started my career. We work in an organization where continuous investments in the portfolio helps ensure we are addressing customer long term vision and challenges while expanding to cover enterprise wide solutions. Coupled with the four growth pillars I mentioned earlier, we are well positioned to be a prime enabler in Bently Nevada’s growth journey.

帕梅拉：

您还想强调的是我们尚未讨论的其他内容吗？

纳比尔：

I would like to take this opportunity to highlight the fact that we are working to leverage more of our Baker Hughes broadest portfolio to drive more value to our customers with latest technologies and analytics to enhance plants operations. You will see more of these conversations & stories in future Orbit magazines.

Nabil Mofti服务Executive - Functional Management Bently Nevada, a Baker Hughes Company

帕梅拉LitkaMarketing Operations Specialist Bently Nevada, a Baker Hughes Company